{"path":"/case-studies/giving-city","url":"https://mujeer.com/case-studies/giving-city","title":"Giving City | Software \u0026 Integration Case Study | MUJEER","description":"Software, web and mobile development with WhatsBOX, eFAWATEERcom, DashCall and MenuBell for Giving City. Explore the delivery scope and relevant product capabilities.","language":"en","lastModified":"2026-11-12","markdownUrl":"https://mujeer.com/read?path=%2Fcase-studies%2Fgiving-city","content":"#  Giving City\nSoftware, web and mobile development with WhatsBOX, eFAWATEERcom, DashCall and MenuBell for Giving City.\n[Discuss a similar project](/contact?topic=Software%20engineering) [All case studies](/case-studies)\n##  The project\n[Visit website](https://giving-city.com/) [View in portfolio](/portfolio#giving-city)\n##  The delivery scope\nMUJEER’s work for Giving City covers the following services and platforms.\nSoftware Development\nWeb Development\nMobile App Development\nWhatsBOX\neFAWATEERcom Integration\nDashCall\nMenuBell\nThe specifications below explain the products and services in this scope. Enabled features and technical configuration depend on the agreed implementation.\n##  Custom software development\nMUJEER develops software around business workflows, users and the systems a solution needs to connect. The service covers planning, implementation, testing and handover.\nBusiness requirements and workflow analysis\nApplication and integration architecture\nCustom application development\nTesting, deployment and maintenance planning\n[Explore Custom software development](/services#software)\n##  Web development\nThe web development service covers responsive websites and browser-based applications. Information architecture, interface development and the required server-side functions are scoped around the organization’s audience.\nResponsive desktop, tablet and mobile layouts\nFront-end and back-end development\nContent structure and navigation\nSearch-friendly page architecture\nConnections to other systems where required\n[Explore Web development](/services#software)\n##  Mobile application development\nMUJEER’s mobile development service supports native and cross-platform applications. The platform choice, user journeys, connected services and release responsibilities are defined for the project.\niOS and Android development options\nNative or cross-platform implementation\nMobile interface and interaction design\nAPI and backend connectivity\nRelease preparation and ongoing compatibility planning\n[Explore Mobile application development](/services#software)\n##  WhatsBOX\nWhatsBOX is a business communication workspace built around WhatsApp Business APIs. It provides a shared team inbox and workflow tools for customer conversations. Provider account setup and the enabled functions depend on the deployment.\nShared inbox with multi-agent access\nCustomer conversation assignment and follow-up\nApproved message templates and notifications\nCRM pipelines and campaign tools\nConnections to business systems\n[Explore WhatsBOX](/products/whatsbox)\n##  eFAWATEERcom integration\nMUJEER’s eFAWATEERcom integration service connects internal business systems with electronic bill presentation and payment services in Jordan. This is a payment integration, distinct from tax e-invoicing.\nBill information exchanged with internal systems\nPayment confirmations and status handling\nAPI-based connections and batch-processing options\nIntegration with ERP or financial workflows\nTechnical testing and deployment support\n[Explore eFAWATEERcom integration](/services#integration)\n##  DashCall\nDashCall is MUJEER’s cloud phone-system offering. It brings business calling and extensions into a managed communications setup, with calling clients and integration requirements scoped to the organization.\nCloud PBX and business extensions\nSIP-based calling clients\nCall-routing configuration\nBusiness communication integrations\nSetup and ongoing support planning\n[Explore DashCall](/products/dashcall)\n##  MenuBell\nMenuBell is MUJEER’s cloud restaurant-ordering platform. Its published functions cover digital menus, ordering and restaurant administration, with the selected channels and connections configured for each implementation.\nQR-code menus and ordering\nLive order-management dashboard\nMenu-item, price and availability updates\nMobile, tablet and POS access\nCloud access for remote administration\n[Discuss MenuBell](/contact?topic=Other)\n##  Plan a similar project\nTell us which part of Giving City’s delivery scope is relevant to your organization. We’ll review your workflows, existing systems, integration access and support needs before defining a proposal.\n[Discuss your project](/contact?topic=Software%20engineering)\n##  More case studies.\n[Explore all case studies](/case-studies)\n[Fit Food Factory Custom software · Web development · Mobile apps · WhatsBOX · eFAWATEERcom View case study](/case-studies/fit-food-factory)\n[Al Wali for Buses Rental Custom software · Mobile apps · Web development · WhatsBOX · ERPForever View case study](/case-studies/al-wali-for-buses-rental)\n[Zajal Mobile Custom software · Mobile apps · WhatsBOX · eFAWATEERcom View case study](/case-studies/zajal-mobile)"}