A few things worth knowing.
Clear expectations make better projects. Here are answers to common questions before we build together.
What does MUJEER do?
MUJEER is a software engineering and business automation company founded in Amman, Jordan, in 2017. We build custom web and mobile software, connect ERP, payments and e-invoicing, scope AI agents and automation, and provide cloud and ongoing support.
Can you connect our existing systems?
Yes. We begin by reviewing your current systems, available APIs, access requirements and workflows. We then define the integration scope, data flows, testing and operational responsibilities before development.
What happens after launch?
We agree on handover and support before launch. Managed support can include ticket tracking, incident prioritization and maintenance, with coverage, response targets and escalation defined in your service agreement.
How do you scope an AI agent?
We start with a specific workflow, approved knowledge sources and the actions the agent may take. The proposal defines access controls, human approvals, evaluation criteria, provider dependencies and a fallback path.
How much will my project cost?
Cost depends on scope, integrations, data, delivery requirements and support. Share your goals and existing systems; we can then propose a defined scope, milestones and quotation. Product subscriptions and implementation are discussed separately where applicable.
Who owns the source code?
Deliverables, source-code ownership, third-party licenses and post-launch responsibilities are defined in the project agreement. We clarify these terms before work begins.
What should we prepare for a product demonstration?
Bring the workflows you want to see, the number of users or agents, the systems you need to connect and any migration requirements. For invoicing, tell us which ERP or POS you use and the expected invoice volume. Use non-sensitive data and leave out private customer details.
How are delivery and commercial terms agreed?
We clarify requirements before preparing a scope and quotation. The agreement defines milestones, acceptance criteria, fees, licenses, ownership, handover and support. Implementation, third-party services and any recurring product or support charges are discussed as part of the proposal.
How do you plan a project timeline?
We assess the requirements, integrations, access and dependencies before proposing delivery milestones. The scope and acceptance criteria determine the plan; we agree the schedule before starting rather than promising one timeline for every project.
How do we agree ownership, security and support?
Before work begins, record the deliverables and acceptance criteria, named delivery roles, source-code and licence rights, data and hosting ownership, third-party costs, security responsibilities, handover and support coverage. Our transparency and security pages explain the topics to discuss; the project and service agreements define the actual commitments.
How do I report a website security concern?
Email info@mujeer.com with the subject Website security report, the affected URL, safe reproduction steps and a way to reach you. Do not send passwords, access tokens or private customer records. The reporting guidance and security.txt record apply to this company website.
