WhatsBOX. Bring customer conversations together.

WhatsBOX brings WhatsApp customer conversations into a shared business inbox using the official WhatsApp Business APIs. The right setup depends on your team, message flow and connected systems.

• Multi-agent access from a central dashboard
• Incoming enquiries and customer conversations
• Notifications using approved message templates
• Audience filters, campaign scheduling and delivery tracking
• CRM pipelines, assignments and follow-ups
• AI-assisted replies and guided order capture with your OpenAI configuration
• Product landing pages and configured PayTabs payments

Follow a contact from a targeted campaign into a shared conversation, a CRM lead and a product order. Review delivery tracking, opt-out handling and payment history. AI assistance needs your OpenAI configuration; payments need a configured PayTabs profile. Connected platform policies and provider fees apply.

Discuss the systems that need to exchange information with WhatsBOX and which events should trigger a workflow. WhatsApp account setup, provider requirements and applicable platform policies are reviewed during onboarding.

Tell us how many agents and WhatsApp numbers you need, the expected message volume and which systems should connect. We can discuss a demonstration and quotation covering the platform, setup and support. Third-party messaging fees and requirements are confirmed separately where applicable.

Visit the dedicated product website for access and further information. Discuss configuration and support with MUJEER.